Guardz Delivers Enhanced MSP Control with New Security Features

A screenshot of the Guardz cybersecurity software interface on a purple background showcases robust security features with a 100% completion rate. The right panel presents MSP Control tools, detailing email scan settings, scanning options, impersonation detection, and save buttons.

In the fast-paced world of cybersecurity, ensuring robust protection while minimizing operational interruptions is a constant challenge for MSPs. To help strike this balance, we are thrilled to launch two sophisticated features designed to streamline security processes and enhance client satisfaction.

Control Your Defender Exclusions

Purpose and Use Case:

This feature allows MSPs to configure specific exclusions in Microsoft Defender’s antivirus scanning process. It addresses the need to prevent trusted files, directories, and processes from becoming false positives and unnecessary security alerts. 

Bottom Line: MSPs can define paths, processes, and extensions across their customers that should be excluded from antivirus scans within the device settings.

What’s New:

  • Global or Per-Customer Configuration Options: Choose whether to apply exclusions globally or customize them by company.
  • Configure and Manage Scan Exclusions: Fine-tune Windows Defender by specifying paths, processes, and extensions to exclude from scans.
  • Simplify Management & Review: View and manage exclusions in one place, sorted by type, name, and the date they were added.

How to Configure:

  • Security Controls -> Endpoint Security -> Microsoft Defender Exclusions 

Beta users Invitation:
If you’re interested in becoming a beta tester, please contact us via email or chat, and we’ll guide you through the steps to get started.

Enhanced Spam Management for Email Security Module

Purpose and Use Case:

This feature lets MSPs decide how to manage potential spam emails for their customers.
It’s now possible to tailor the email security strategy according to your customer’s specific needs.

With the increasing volume of spam emails, it’s crucial to have flexible options for managing these messages. This feature is designed to allow you to customize the spam handling process, ensuring that the inboxes are kept clean and secure without unnecessary disruptions.

What’s New:

  • Spam Detection Toggle: A new section called “Spam Detection” has been added under “Email Protection Scan.”
    Users can easily turn spam detection on or off according to their preferences.
  • Customizable Spam Handling: Users can now configure the system to perform one of the following actions when a spam email is detected:
    • Add a banner and move the email to the junk/spam folder (Recommended).
    • Add a banner and quarantine the email.
    • Add a caution banner to the email.
  • Improved Threat Management:
    • New “Spam Emails” Issue Type: A new issue type, “Spam Emails,” has been added, which will recognize spam emails that, while not reaching the risk threshold, are typically unwanted.
    • When a spam email is detected, an info-level issue will be generated under this new type.
    • Admin Notifications: Admins who do not wish to receive alerts for spam-related issues can adjust their notification settings to avoid alerts for Info severity issues.
      (My Profile -> Email Notification Settings)

This update aims to provide users with more control and flexibility in managing spam emails, enhancing the overall effectiveness of the Email Security Module.

Improvements:

Suspicious Logins Improvements:

We’ve updated our logic for detecting suspicious logins from new locations to reduce noise and false positives.
Introducing Benchmarks: a new method to help identify safe logins.
Our Benchmarks mechanism is taking under consideration the following:

  1. Frequent use of the same User-Agent.
  2. Logins from familiar devices within the same organization.
  3. Trusted IPs.

We can’t wait for you to experience the newest updates! Keep your eyes peeled for more to come!

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A silhouetted astronaut figure stands in an open door frame, like an exit popup against the cosmos, facing a starry sky with a distant planet in view, contrasting with a plain, stark interior.
Graphic showing several yellow envelopes with letters, one red envelope marked by a red exclamation triangle, on a purple background with circuit lines. Green shield icons are on some envelopes, indicating security against cyber risks.

Guide to Boosting Your Email Security

Discover the Power of Cybersecurity for Your MSP Growth.

Dive into the crucial e-mail security protocols (SPF, DKIM, DMARC) to enhance your e-mail protection and make sure your e-mails are delivered in the inbox of your recipients instead of the spam or quarantine folder.

This guide provides you with innovative strategies and expert insights to elevate your MSP business, strengthen client trust, and stay ahead of ever-evolving threats.

Illustration of yellow envelopes with documents against a purple backdrop. Red warning icons with exclamation marks suggest potential cyber risks. Circuit-like lines enhance the background, reminiscent of a Cyber Risk Prospecting Report alert.
Illustration of yellow envelopes on a purple background, with two red envelopes marked by exclamation points, indicating cyber risk warnings. Green shield icons adorn some envelopes, while a radar-like pattern enhances the sense of alertness in the background.