Awareness templates & Automation
We are thrilled to announce an upcoming feature that will improve the efficiency of your awareness campaign management.
What’s New?
Configure and deploy awareness campaign templates for monthly, bi-monthly or quarterly campaigns, providing a truly “set and forget” experience.
- Global Campaign Setup: Easily set up campaign templates for all your customers at once. You can select all companies or specific companies.
- Default Campaigns: Start with 12 predefined monthly campaigns, which can be customized in frequency, content and language.
- Flexible Scheduling: Choose from predefined frequencies, set start dates and manage the order of campaigns.
- Comprehensive Tracking: Monitor the status of each campaign, including completion rates and user engagement, directly from the Awareness Page.
Business Review – Printable version
The Security Business Review is now available in its white and printable version.
You can access it by navigating to Reports -> Security Business Review -> Report History.
This option is available for newly generated reports.
CSV Export for Issue Details
What’s New?
You can now easily export detailed information for each issue, including all detections, to a CSV file. This is perfect for sharing with members who don’t have direct access to the system.
Where to Find: Within the issue drawer, a new button for exporting issue details to a CSV file was added.
In addition, issues of the same type can be exported from the issue table.
This update enhances issue tracking and resolution capabilities, providing critical information in an easily accessible format.
ServiceNow Integration
Exciting news! Guardz has now integrated with ServiceNow, bringing you a seamless way to manage security incidents. With this integration, any issue identified by Guardz can automatically create an incident in ServiceNow, ensuring your security workflows are more efficient and effective.
Setting up this integration is a breeze. You’ll be able to map customers in Guardz to those in ServiceNow, define a sync strategy, set prioritization and more to fit your workflow needs. This integration is designed to make your life easier by automating the incident creation process, allowing you to focus on what matters most—keeping your customers secure.
We’re always looking to improve and support your needs, so let us know what other integrations you’d like to see next!
Coming Soon:
Email Whitelisting for Specific File Types
We’re going to enhance email filtering to block or allow specific file types (such as WAV) per customer and add additional management options under Security Controls -> Email Protection.
Issue handling: Add ignore reason
Users can add a reason when ignoring an issue, providing evidence for compliance checks, and documenting important decisions. The “Ignore” button will open a popup to enter a timeframe and reason, and these details are included in CSV exports for better tracking and accountability.
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