Built for MSP Success: Guardz Upgrades Phishing Simulations and Security Awareness Training to Meet Modern Threats

Phishing has evolved, and it is no longer just suspicious links and obvious bait. Credential harvesting, QR code traps, and highly contextual social engineering are now common, and they are designed to blend into everyday work. That’s why security awareness training has to evolve too, becoming in-the-moment, contextual, and personalized, so learning happens when it matters most.

To help MSPs stay ahead, Guardz is upgrading both phishing simulations and Security Awareness Training (SAT) inside the platform. These updates reflect our commitment to delivering practical assets that keep training aligned with modern threats, improve engagement across different client environments, and drive measurable behavior change, without adding complexity to MSP operations.

TL;DR: What’s launching today

• 30 new phishing simulations that reflect modern attack methods, including Credential Harvesting and QR Code phishing
  
• Instant post-interaction awareness videos are delivered immediately after a user clicks, scans, or enters credentials
  
• Two SAT video formats to match different client environments: Deep & Formal and Quick & Casual
  

Available today for all Guardz users inside the platform.

Why these updates matter: MSPs need assets, not just tools

Security programs don’t fail because MSPs lack expertise. They fail when execution is blocked by real-world constraints: low user engagement, limited client time, inconsistent training, and simulations that don’t reflect modern attack methods.

Guardz is built to remove those roadblocks. The goal is simple: empower MSPs with assets that make security programs easier to deliver and more effective in the real world.

That means:

• Simulations that mirror what attackers do today
  
• Delivered in the moment, when it’s most memorable
  
• Flexible enough to fit how different teams learn
  

With these new assets, MSPs can run stronger security programs, build trust faster, and deliver outcomes clients can understand and appreciate.

What’s new: Upgrades across phishing simulations + Security Awareness Training

1) New phishing simulations that reflect today’s attacks

Phishing remains one of the primary entry points for breaches, and attacker methods are evolving quickly. Guardz has expanded the phishing simulation library with 30 new phishing simulations, including two of the most relevant techniques affecting SMBs:

• Credential Harvesting
  
• QR Code phishing
  

These scenarios train users to recognize intent, not just suspicious formatting. Instead of relying on obvious cues, users learn to identify the tactics designed to steal credentials, redirect authentication, or manipulate trust inside everyday workflows.

For MSPs, the outcome is more than running another campaign. It’s keeping training modern, credible, and aligned with the techniques that are increasingly common and difficult to detect.

2) Post-interaction awareness videos that turn mistakes into learning

When a user interacts with a simulation by clicking, entering credentials, or scanning a QR code, Guardz now delivers an awareness video immediately after.

This creates a clear, in-the-moment teaching moment, explaining:

• what the user encountered
  
• why it matters
  
• what to look for next time
  

Instead of the simulation ending as a “gotcha” moment or a report entry, the experience becomes a learning loop while the context is still fresh. It helps reduce repeated risky behavior and increases the effectiveness of every campaign, without requiring MSPs to add manual follow-ups or additional steps.

3) Security Awareness Videos that match how different teams actually learn

One of the biggest challenges in security awareness training is that one format doesn’t work for every environment. Different clients have different cultures, attention spans, and tolerance for training time.

Guardz Security Awareness Videos now support two distinct formats:

Deep & Formal
Structured, professional learning that works well for policy alignment and teams that prefer detail.

Quick & Casual
Short, easy-to-consume training designed for fast-paced teams that respond better to bite-sized learning.

This helps MSPs align training delivery with how teams actually behave, improving adoption, engagement, and retention of key security habits.

The real value: helping MSPs go deeper and prove impact

Phishing simulations and awareness training are often treated as compliance checkboxes, but for MSPs they can be much more. When delivered consistently, they become a repeatable client-facing service that helps you:

• Demonstrate proactive security leadership
  
• Show measurable improvement over time
  
• Reduce risky behavior before it becomes an incident
  
• Build a security culture clients can actually sustain
  

By adding more realistic phishing types and flexible awareness formats, Guardz helps you turn awareness into something clients can see, feel, and value, not just a report.

What this unlocks for MSPs

These upgrades are designed to improve execution, not just expand content. That means you can:

• Run campaigns that reflect what attackers are doing right now
  
• Turn user mistakes into immediate learning moments, without manual follow-up
  
• Match training format to client culture, so adoption improves across different environments
  
• Deliver clearer outcomes that support renewals and retention
  

Available today for all Guardz users

These updates are being released today and are available to all Guardz users inside the platform. If you already use phishing simulations or SAT in Guardz, you can start using the new assets immediately.

Want to see the new SAT experience in action?

Book a walkthrough of the Guardz platform, including the new Security Awareness Training experience, and we will show you how to launch modern simulations, deliver post-interaction learning, and tailor awareness videos to each client environment.

Book a walkthrough